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EyeCOR Support
At EyeCOR we take support very seriously. If you have any questions do not hesitate to contact us. We find it very rewarding that most of our users tell us how valuable EyeCOR is to their practice, to recommend a new feature or just to talk. We encourage you to do the same. If you need additional assistance please call us at 1-888-866-5367 or Email us at info@nteon.com
Error accessing the Fee Slip or the Interpretation and Reports
MSCAL.OCX not registered error when accessing the Fee Slip or the Interpretation and Reports. MSCAL.ocx is a Microsoft Calendar for Windows. This is caused by an incorrect or missing of MSCAL.OCX Microsoft module on your system. Typically if MSCAL is not on your system you will also need THREED20.OCX To correct this:
Warning: This should be performed by someone with Windows and Command Prompt experience.
Click here to download the correct version
of MSCAL.OCX and THREED20.OCX
The downloaded file is OCX.EXE Run this file
Click Unzip
This is a compressed file that is
defaulted to be make sure the default folder is your
C:\WINDOWS\SYSWOW64 folder.
(Important for older Windows versions without
\Windows\SYSWOW64 Use folder \Windows\SYSTEM)
Click OK when you get the message 2 files unzip successfully
Click Close
Next using Command Prompt change your folder to C:\WINDOWS\SYSWOW64
run:
Enter: REGSVR32 Mscal.ocx you should recieve a confirmation
Then: REGSVR32 Threed20.ocx you should recieve a confirmation
Note: Since this is a Microsoft module and opened when you start Windows, after loading MSCAL you may need to restart your system!
